Support Center
Everything you need in one place. Still stuck? Our US-based team is one email away.
| EmailWe reply within one business day | [email protected] |
| PhoneUS-based support team | +1 (737) 237-9796 |
| HoursExcluding US public holidays | Monday–Friday, 9:00 AM – 5:00 PM EST |
| Mailing addressReturns are arranged by our support team first | Wellness Support Center, Austin, TX |
Shipping Information
Orders are processed within 1–2 business days. US delivery typically takes 5–7 business days. You'll receive a tracking number by email once your order ships. Free shipping is included on qualifying multi-bottle orders.
Returns & Refunds
Every HoneyPower order is backed by a 60-day money-back guarantee. If you are not completely satisfied for any reason, you may request a full refund of the purchase price within 60 days of your original order date.
How to Request a Refund
- Email [email protected] or call +1 (737) 237-9796 within 60 days of your purchase date.
- Include your order number and the email used at checkout.
- Our team will provide return instructions, including the return address.
- Return any remaining or unopened bottles as instructed — you may keep the digital bonuses.
Refund Processing
Once your request is approved, your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or card issuer. Shipping charges, where applicable, are non-refundable. Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.
Damaged or Incorrect Orders
If your order arrives damaged or you received the wrong item, contact us within 30 days of delivery and we'll arrange a replacement or full refund at no cost to you.
Support FAQ
Once your order ships, we'll email you a tracking link. You can also reply to your order confirmation email and our team will look it up for you.
If your order hasn't shipped yet, contact us as soon as possible at [email protected] and we'll do our best to update it.
Email [email protected] with your order number within 60 days of purchase, and we'll guide you through the simple process.
Yes. All payments are processed securely through Wellness Support Center using encrypted checkout.
Take 1 capsule daily with an 8 oz. glass of water, ideally 20–30 minutes before a meal, as directed on the label. If you take medication — especially nitrates, blood pressure or blood-thinning medication, or hormone therapy — show a bottle to your physician before starting.